.. FAQ

Frequently Asked Questions

Are the fees covered by my extended health benefits?
Since I am a Registered Clinical Counsellor, clients with Extended Health Benefits can apply to have fees reimbursed, according to the terms set out by their health benefits insurance carrier. Fees are also reimburseable for clients who have access to a work-funded Employee Assistance Plan (EAP), subject to the conditions of that plan. Under some circumstances, clients may also apply to have fees reimbursed through third party insurance. Please contact us for more information.

How long do I have to wait before I can get an appointment?
It takes courage to reach out for help, and I try to be as responsive to that as possible. Because there are evening and weekend appointments available, a first session can usually be arranged within a few days.

What if I am from out of town?
While ModoSano is not a residential program, I would be happy to help you make arrangements for your stay in Vancouver, and would work with you to devise an intensive program that would meet your needs.

How long do I attend counselling?
The course that counselling takes depends on each client's individual situation and needs. We begin counselling with a thorough assessment, including assessing your goals and desired outcome for therapy. We then work together to design a treatment plan aimed at helping you achieve those goals.

What's the referral process?
Clients can self-refer. Contact us today to arrange for an assessment interview.

If you have a question that was not answered on this page, please contact us and submit your question.

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